84% of customers say online review sites like Google +, Yelp and Foursquare influence whether or not they make a purchase. If you’re not monitoring your reviews, your business could be missing out on sales. Our review tracking service simplifies the process of having to check review sites one by one. You need to know what your customers are saying about you. Why not do it the easy way with our review tracking service?Get Started Watch Video Read More
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*Asterisk indicates that this site is in beta testing and only available for certain clients.
We give you a fast, simple, and easy way to listen to what your customers are saying about you online. Our review tracking software allows small and medium businesses to read customers comments about their business on review sites. We also distribute regular, actionable reports that you can use to help improve your online reputation.
Customer reviews are the second most trusted form of advertising, with over 70% of people saying they trust these online business reviews as much as personal recommendations. Your online reviews can have a positive or negative impact that can drive customers to OR from your business; it all depends on how you react with the reviews. Find a positive review? You can spread the news and share it around multiple social networks with a click of a button. See a bad review? You can respond with an apology, explanation or a reason to win the customer back.
Your business depends on what others say about you and positive word of mouth helps drive business to your door. We monitor dozens of websites on your behalf, so you can concentrate on what really matters: running your business. We give you an overview of your online reviews, allowing you to see at a glance how your customers feel about you and your company. We compile all your reviews into our dashboard and give you the ability to organize them however you choose.
Every day, customers are talking about businesses online. Over 60% of customers read online reviews before making a purchase decision. Our monitoring solution is designed to meet the needs of small businesses and enterprises. We monitor these sites and make it simple for you to know every time a new review is posted.